Follow-Up Communication Templates
Create templates for following up after support interactions.
User Prompt
Write a follow-up email template for customer service agents at to send after resolving a customer issue. Encourage feedback and ensure the problem is fully resolved.
Sample AI Response
Subject: Follow-Up on Your Recent Support Request
Dear [Customer's Name],
I hope this message finds you well! I wanted to take a moment to follow up regarding the issue you recently experienced with [briefly describe the issue, e.g., your account access, a technical glitch, etc.]. I’m glad we could assist you in resolving it.
At Meta, we strive to provide the best possible support, and your satisfaction is our top priority. If you have any further questions or if there’s anything else we can help you with, please don’t hesitate to reach out.
Additionally, we would greatly appreciate your feedback on your experience with our support team. Your insights are invaluable in helping us improve our services. If you could take a moment to share your thoughts, it would mean a lot to us.
Thank you for choosing Meta, and we look forward to serving you again in the future!
Best regards,
[Your Name]
[Your Job Title]
Meta Customer Support
[Your Contact Information]
[Optional: Link to Feedback Survey]
Feel free to customize this template to better fit your style or the specific situation!